Hospitality Coordinator

Hospitality Coordinator
Function:	Sarum College
Department:	Hospitality
Reports To:	Hospitality & Facilities Manager

Role Purpose:

Passionate about People? We’re looking for the next generation of talent to join our mission. As a Hospitality Coordinator you’ll bring your people and organisational insights to a amazing, collaborative environment where your ideas get heard. Whether you’ve just finished your final exams or are looking for that crucial first step in your career or have been in hospitality for years,  this role offers the support you need to make your mark.  You’ll be part of an encouraging team where everyone is needed with their own unique skills.  There is an opportunity to get involved in other areas of College life too such as marketing, event management, sales and database management depending on what interests you.  However, key to this role is the ability to make every single guest feel welcome and for the College to be presented in a professional manner.

What do we do?  Check out our website to see …..

The Hospitality Coordinator role is responsible for facilitating the efficient and effective operation of hospitality services in the College (bed and breakfast, meetings, courses and events); actively promoting the College’s hospitality and educational services and ensuring the needs of the guests and the business are met at all times.

Core Responsibilities and Key Accountabilities:

• To promote a professional, welcoming atmosphere for every guest on arrival.
• To be responsible for the security and safety of all College guests at all times and for evacuation in the event of a fire or major incident, including overnight when the post holder may be the only employee on site.
• Report any major incidents occurring out of office hours to the Duty Senior Manager according to guidance outlined in the Business Continuity Plan.
• To be responsive and perform tasks as needed to ensure excellent customer service.
• To effectively operate the Management Support System (HOP) and report any faults or issues as necessary.
• To be responsible for specific Hospitality tasks including:
• Undertaking along with the Housekeeping team, health and safety checks of the building (looking for ‘slip, trip and fall’ hazards, broken sockets etc.).
• Managing stationery supplies and College incoming and outgoing post including franking.
• Setting up conference rooms as required.
• Supporting the Housekeepers by checking guests rooms are clean and set up correctly for their arrival the next day.
• Operating and closing the College bar. Checking the takings and float are correct before securing them.
• Producing the weekly event list.
• Running end of day reports and reconciling daily takings.
• To liaise daily with colleagues and complete all tasks prior to the end of each shift to ensure a smooth handover.
• Support the catering team by clearing up after any evening function that finishes late.
• Be responsible for all bookings from initial contact, sending contracts, accounting for deposits, guest welcome and accurate invoicing.
• To be responsible for daily briefing of Housekeeping team on room cleaning, maintenance management and health & safety issues.
• To top up literature and advertising holders, remove outdated posters from College notice boards.
• To be knowledgeable about the College’s learning programmes, and take bookings and payments for these as required.
• To attend monthly meetings with the Hospitality Manager.
• To perform any other fair and reasonable task set for the needs of the business.
• Ensure compliance at all times with the Health and Safety at Work Act 1974.

Salary Between £24,785 and £25,719  pa depending on experience.

Hours of Work An average of 37.5 hours per week which will consist of 5 shifts worked in a combination of day shifts from 09:00-17:00, and night shifts from 17.00 – 09.30 (sleep in from 23.00 to 7.30). The shifts are rostered to ensure rest and balance. Employee commitments will be considered as far as feasible but the rota will be set around the needs of the business. Employees will be asked to help cover for leave and sickness as and when it occurs.

Annual Leave Entitlement is 5 weeks plus statutory holidays, which includes the days when the College is closed over the Christmas period.

Pension Sarum College operates a non-contributory defined pension scheme to which Sarum College currently contributes 8.5% of salary.

Interested? 

Download our application form now – we’d love to hear from you but only accept applications with an application form.

See Full Job Description Here.Hospitality Coordinator – May 2026

Want to know more?  Email us below.

Applications can be sent by email to Mr Gary Gifford, Hospitality and Facilities  Manager ggifford@sarum.ac.uk . Only completed application forms will be considered for the post.

For postal / hand delivered applications:
Mr Gary Gifford
Sarum College
19 The Close
Salisbury SP1 2EE

Are you a graduate struggling for their first job?  This is ideal for recent graduates looking to start their career in hospitality, business or management.

Want to stand out?  Record a 3 minute video and send it to us on the email above telling us why this job appeals.  This isn’t compulsory for an application, but it may help…..

 

Timeline

Applications to Sarum College by 10.00 am Friday 22^nd May.

We reserve the right to interview any exceptional candidates early.

Only candidates eligible to live and work in the UK should apply for the post and shortlisted candidates will be asked to provide proof of eligibility to work in the UK at the selection process.

Any offer of employment will be subject to receipt of satisfactory references, medical questionnaire, Confidential Declaration relating to safeguarding, and a satisfactory Basic DBS check.

Appointment to the post is subject to a 3-month probationary period which may be extended.